Owens ITS Status
All Systems Operational

About This Site

Welcome to the Owens Community College Information Technology Services status page. All major services are reported here.

Uptime over the past 90 days. View historical uptime.
Banner Admin Page Operational
90 days ago
100.0 % uptime
Today
Banner Self-Service Operational
90 days ago
100.0 % uptime
Today
Blackboard Operational
90 days ago
100.0 % uptime
Today
Blackboard Annotate Operational
90 days ago
100.0 % uptime
Today
Blackboard Collaborate Operational
90 days ago
100.0 % uptime
Today
Blackboard Learn Operational
90 days ago
100.0 % uptime
Today
Ally Operational
90 days ago
100.0 % uptime
Today
Campus Physical Network ? Operational
90 days ago
100.0 % uptime
Today
Campus WIFI ? Operational
90 days ago
100.0 % uptime
Today
DegreeWorks ? Operational
90 days ago
100.0 % uptime
Today
Door Access System ? Operational
90 days ago
100.0 % uptime
Today
Kaltura Operational
90 days ago
100.0 % uptime
Today
Ozone Portal Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Respondus Operational
90 days ago
100.0 % uptime
Today
Respondus LockDown Browser Operational
90 days ago
100.0 % uptime
Today
Respondus Monitor (webcam) Operational
90 days ago
100.0 % uptime
Today
Google Apps Operational
Gmail Operational
Docs Operational
Drive Operational
Jira Service Management Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024
Possible Network Interuptions
Completed - The HEC network is up and running.
Jul 25, 14:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 09:00 EDT
Scheduled - Affected Service: Networking

Start Date & Time: 07/25/2024 @ 9:00am
End Date & Time: 07/25/2024 @ 5:00pm

Summary of Work to be performed:
ITS will be bringing the Health Education Center's networking online.

Risk Assessment for Service Interruption:
1 = Small Impact / Intermittent interruptions possible

If you have any questions or concerns regarding this planned work, please contact the Owens Community College Help Desk at 567.661.7120.
Jul 24, 18:35 EDT
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Planned Maintenance – OnBase Upgrades
Completed - The scheduled maintenance has been completed.
Jul 22, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:30 EDT
Scheduled - Affected Service: All OnBase applications, clients, and services.

Start Date & Time: 7:30 a.m. Tuesday, July 16
End Date & Time: 4:30 p.m. Monday, July 22

Summary of Work to be performed:
Upgrading the OnBase servers and application to a newer version.

Examples of applications, clients, and services that will be down: Desktop client, Unity client, and Web client; Document retrieval, scanning, indexing, and committing; Unity forms submissions

Risk Assessment for Service Interruption:
4 = Extreme Impact / Complete shutdown within planned time frame

If you have any questions or concerns regarding this planned work, please contact the Owens Community College Help Desk at 567.661.7120.
Jul 15, 09:13 EDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Planned Maintenance - Production Banner Upgrades
Completed - The scheduled maintenance has been completed.
Jul 12, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 06:00 EDT
Scheduled - Affected Service: Banner Admin Pages and Applications Manager

Start Date & Time: Friday, July 12, 2024 at 6:00 am
End Date & Time: Friday, July 12, 2024 at 8:00 am

Summary of Work to be performed:
- Applying Banner upgrades in Banner production.
- Banner’s Job Submission functionality will be unavailable. Any Applications Manager jobs scheduled during the downtime will resume once services are back online.
- While Degree Works, Elevate, and Ozone applications will be available as a whole, certain features requiring messaging to/from Banner will be unavailable during this downtime.

Risk Assessment for Service Interruption:
4 = Extreme Impact / Complete shutdown within planned time frame

If you have any questions or concerns regarding this planned work, please contact the Owens Community College Help Desk at 567.661.7120.
Jul 9, 14:54 EDT
← Incident History Powered by Atlassian Statuspage