Owens ITS Status
All Systems Operational

About This Site

Welcome to the Owens Community College Information Technology Services status page. All major services are reported here.

Uptime over the past 90 days. View historical uptime.
Banner Admin Page Operational
90 days ago
100.0 % uptime
Today
Banner Self-Service Operational
90 days ago
100.0 % uptime
Today
Blackboard Operational
90 days ago
100.0 % uptime
Today
Blackboard Annotate Operational
90 days ago
100.0 % uptime
Today
Blackboard Collaborate Operational
90 days ago
100.0 % uptime
Today
Blackboard Learn Operational
90 days ago
100.0 % uptime
Today
Ally Operational
90 days ago
100.0 % uptime
Today
Campus Physical Network ? Operational
90 days ago
100.0 % uptime
Today
Campus WIFI ? Operational
90 days ago
100.0 % uptime
Today
DegreeWorks ? Operational
90 days ago
100.0 % uptime
Today
Door Access System ? Operational
90 days ago
100.0 % uptime
Today
Kaltura Operational
90 days ago
99.86 % uptime
Today
Ozone Portal Operational
90 days ago
99.99 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Respondus Operational
90 days ago
100.0 % uptime
Today
Respondus LockDown Browser Operational
90 days ago
100.0 % uptime
Today
Respondus Monitor (webcam) Operational
90 days ago
100.0 % uptime
Today
Google Apps Operational
Gmail Operational
Docs Operational
Drive Operational
Jira Service Management Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 29, 2023

No incidents reported today.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023
Phone Systems Upgrades
Completed - The scheduled maintenance has been completed.
Mar 25, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 08:00 EDT
Scheduled - Start Date & Time: Saturday, March 25th @ 8:00am
End Date & Time: Saturday, March 25th @ 5:00pm

Summary of Work to be performed:
We will be upgrading our phone system to the latest version of hardware and software.

Risk Assessment for Service Interruption:
3 = High Impact / Intermittent interruptions expected lasting up to 15 minutes

If you have any questions or concerns regarding this planned work, please contact the Owens Community College Help Desk at 567.661.7120.
Mar 9, 08:51 EST
Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023
Planned Maintenance - All OnBase Clients and Unity Forms
Completed - The scheduled maintenance has been completed.
Mar 20, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 08:00 EDT
Scheduled - Affected Service: All OnBase Clients and Unity Forms

Start Date & Time: Monday, March 20, 2023 at 8:00 am
End Date & Time: Monday, March 20, 2023 at 10:00 am

Summary of Work to be performed:
- Applying Oracle patches to OnBase database

Risk Assessment for Service Interruption:
4 = Extreme Impact / Complete shutdown within planned time frame

If you have any questions or concerns regarding this planned work, please contact the Owens Community College Help Desk at 567.661.7120.
Mar 16, 10:33 EDT
Planned Maintenance - FMS Attendance Tracking and Password Reset Tool
Completed - These database upgrades were applied with other systems on Saturday, March 19th.
Mar 20, 08:52 EDT
Scheduled - Affected Services: FMS Attendance Tracking and Password Reset Tool

Start Date & Time: Tuesday, March 21, 2023 at 8:00 am
End Date & Time: Tuesday, March 21, 2023 at 9:00 am

Summary of Work to be performed:
- Applying Oracle patches to FACE database.

Risk Assessment for Service Interruption:
4 = Extreme Impact / Complete shutdown within planned time frame

If you have any questions or concerns regarding this planned work, please contact the Owens Community College Help Desk at 567.661.7120.
Mar 16, 10:29 EDT
Mar 19, 2023
Planned Maintenance - Database Upgrades
Completed - The scheduled maintenance has been completed.
Mar 19, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 08:00 EDT
Scheduled - Affected Service: Banner Admin Pages, Banner Self-Service, Applications Manager, Degree Works and various web applications

Start Date & Time: Sunday, March 19, 2023 at 8:00 am
End Date & Time: Sunday, March 19, 2023 at 11:00 am

Summary of Work to be performed:
- Applying Oracle patches to Banner, Applications Manager, and Degree Works databases.
- Banner’s Job Submission functionality will be unavailable. Any Applications Manager jobs scheduled during the downtime will resume once services are back online.
- While Elevate and Ozone applications will be available as a whole, certain features requiring messaging to/from Banner will be unavailable during this downtime.
- Web applications that will be unavailable include, but are not limited to: Tuition and Fees Estimator, CCP School/Counselor login, and Zupmail.

Risk Assessment for Service Interruption:
4 = Extreme Impact / Complete shutdown within planned time frame

If you have any questions or concerns regarding this planned work, please contact the Owens Community College Help Desk at 567.661.7120.
Mar 16, 10:38 EDT
Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023
Phone System Migration
Completed - The scheduled maintenance has been completed.
Mar 15, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 20:01 EDT
Scheduled - Affected Service: Phone System

Start Date & Time: Wednesday, March 15th @ 8:00pm
End Date & Time: Wednesday, March 15th @ 10:00pm

Summary of Work to be performed:
We will be working with Telesystems to migrate the 661-2000 series of phone numbers over to a new configuration.

Risk Assessment for Service Interruption:
1 = Small Impact / Intermittent interruptions possible

If you have any questions or concerns regarding this planned work, please contact the Owens Community College Help Desk at 567.661.7120.
Mar 10, 12:31 EST
← Incident History Powered by Atlassian Statuspage