Owens Community College - I.T. Status

Scheduled: NETWORK (5/19/2013 00:00)

Sat, 18 May 2013 20:28:00 -0400

The west side of the Toledo campus (Admin Hall, Health Technology, Bicentennial Hall, Child Care, Facility Services, Heritage Hall, Founders Hall, and Kingsley Hall) will undergo a software update for the networking hardware at approximately midnight on Sunday, May 19th, 2013. This will only affect internal network access within the buildings listed above. There should be no disruptions to any external services such as OZone or the main campus’ website.

-Edward

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Scheduled: NETWORK (5/18/2013 00:00)

Fri, 17 May 2013 21:08:20 -0400

College Hall will undergo a software update for the networking hardware at approximately midnight on Saturday, May 18th, 2013. This will only affect internal network access within College Hall. There should be no disruptions to any external services such as OZone or the main campus’ website.

-Edward

Completed: Student Printing Network (5/15, 1130 am)

Wed, 15 May 2013 11:50:41 -0400

We completed the scheduled maintenance of our Pharos Print Servers Database for May 15th. Currently enrolled Students, Faculty, and Library Staff imported into our Pharos Print System.

IT Help Desk

Resolved: Blackberry (BES) GroupWise email

Wed, 15 May 2013 11:21:25 -0400

The issue with sending/receiving GroupWise email on Blackberry devices has been resolved.

Scheduled: Student Printing Network (5/15, 9am - 2pm)

Tue, 14 May 2013 17:44:59 -0400

We will begin scheduled maintenance of our Pharos Print Servers Database on Wednesday, May 15. Currently enrolled Students, Faculty, and Library Staff will not be able to print until this maintenance is completed. Only actively enrolled students for the Summer 2013 semester along with Faculty, and Library Staff will be imported into system. Library Guest Cards with a balance will be retained.

IT Help Desk

Completed: Blackboard maintenance (5/13, 7am - 11pm)

Tue, 14 May 2013 08:39:36 -0400

The Blackboard scheduled maintenance completed successfully. Thank you for your patience during this planned downtime.

IT Help Desk

Scheduled: Blackboard (5/13, 7am - 11pm)

Mon, 13 May 2013 08:16:03 -0400

Blackboard is currently unavailable due to scheduled maintenance. The anticipated downtime will be from May 13 7:00 am - 11:00 pm. We apologize for any inconvenience this may cause.

Blackboard Support Team

OUTAGE: Network (5/10/2013)

Fri, 10 May 2013 12:32:37 -0400

There was a momentary network outage at 11:59am lasting until 12:08pm due to an upgrade to the datacenter’s core switches. The issue is no longer present at this time.

-Edward

Scheduled: Core Switch Upgrades (5/10/2013, 9 AM)

Tue, 07 May 2013 13:56:23 -0400

Upgrades to the Data Center core switches are scheduled for Friday, 10 May beginning at 9 AM and are expected to be finished by 11 AM. No outages are anticipated as part of these upgrades.

Outage: Blackberry (BES) GroupWise email

Tue, 07 May 2013 13:13:23 -0400

ITS is continuing to work on a resolution to an issue where many Owens Blackberrys are not receiving GroupWise emails. Phone and instant messaging services are not affected on the Blackberry devices.

Outage: Blackberry GroupWise email 5/6/2013

Mon, 06 May 2013 10:27:12 -0400

Technicians are working to resolve an issue where many Owens Blackberrys are not receiving GroupWise emails.

Resolved: Applications Manager outage

Wed, 01 May 2013 09:16:32 -0400

Resolved: Applications Manager had an unexpected outage last night, 4/30/2013. The system was restarted and is now fully operational.

Resolved: Groupwise Outage - Findlay Campus 4/29/2013

Mon, 29 Apr 2013 09:32:48 -0400

The Groupwise outage in Findlay has been resolved. All servers are now available. Thank you for your patience.

Resolved: Findlay Campus Network Issues

Mon, 29 Apr 2013 08:42:00 -0400

All systems are back online, issue has been resolved. If you continue to experience problems on our Findlay Campus, please contact our helpdesk x7120

Outage: Groupwise - Findlay Campus 4/29/2013

Mon, 29 Apr 2013 08:04:01 -0400

We are currently experiencing login problems with Groupwise and working to resolve the problem as quickly as possible.

Outage: Findlay Campus Network Issues

Mon, 29 Apr 2013 07:53:00 -0400

We are currently experiencing network problems on our Findlay Campus that may affect printing on our academic network. We are investigating into the problem and hope to have a resolution soon. Several other services on the Findlay Campus may be affected as well.

Resolved: Google apps & Student Email Omail+ 4/17/2013

Wed, 17 Apr 2013 10:15:00 -0400

The issue with Omail+ Student Email & Google apps have been resolved.

Outage: Google apps & Student Email Omail+ 4/17/2013

Wed, 17 Apr 2013 08:25:47 -0400

Google is experiencing technical issues which is causing an Omail and Google apps outage. They are working hard to restore your access as soon as possible. Please try again later. Thanks for your patience.

Completed: Banner Student and Financial Aid

Wed, 03 Apr 2013 19:57:37 -0400

The Banner Student and Financial Aid upgrades are complete. Administrative Banner and Student Services on Ozone are now available.

Reminder: Banner Student and Financial Aid 6:00 pm

Wed, 03 Apr 2013 16:48:09 -0400

Upgrades to Banner Student and Financial Aid modules are scheduled to occur today, between 6 pm and 8 pm. Employees should expect outages to Banner Student and Financial Aid forms in the administrative system. Student Services on Ozone will be unavailable at this time as well.